Monday, September 15, 2008

Nivea Visage Products Now Discontinued Here In U.S.

Just an update to yesterday's article on the Nivea Visage Q10 beauty products. Boy, this one took us by surprise!

We were eager to tell you about the Nivea Visage beauty item that has been rocking the U.K.--Nivea Visage Anti-wrinkle Q10 Plus Day Care Cream. All our British beauties were saying such kind words about the dynamo cream. It sells for about $23 U.S. dollars there.

And we were looking all over to find it here in the U.S., but were only being offered a Nivea Visage beauty line excluding the British Q10 Plus product. So we were wondering if the U.S. and U.K. Nivea Visages were the same items with different labeling.

Hmmm. We couldn't get a straight answer. But here's the zinger:

If you were having trouble finding the Nivea Visage Q10 Advanced Wrinkle Reducer Cremes in our country, there is a good reason for it. Nivea is discontinuing their Visage line because of poor sales. Here is the email they sent us:

"Thank you for contacting us about Nivea Visage Q10 Advanced Wrinkle Reducer Day Creme. I'm sorry to disappoint you, but this product, and all NIVEA Visage products, are being discontinued in the U.S. It is a difficult decision to discontinue the production of any product, and we sincerely apologize for any inconvenience this may cause.

We currently do not sell our products directly, but the health & beauty aid website may still have inventory. You may also be able to place an order with them by phone, 1-800-378-4786.Please call us at 1-800-227-4703 if you have any other questions or comments. Our phone lines are open Monday to Friday, 9:30 am to 4:30 pm EST.We appreciate your interest in Nivea Visage.
Cordially, Sam
Consumer RelationsBeiersdorf Inc."

Sam did not tell us in the body of the email, why the Nivea Visage line was being discontinued here in our states, but we made the 1-800 phone call, and spoke to a woman there, who quite tersely, told us poor sales were the reason for the discontinuation. The Nivea Visage line continues to thrive in Great Britain.

So, how do you get your hands on a jar of Nivea Visage Anti-wrinkle Q10 Plus Day Care Cream??? Good question.

Try We saw a bunch of Nivea Visage beauty products being offered. But we didn't see the Q10 Plus Day Care Cream. Instead, we saw the Q10 Plus Night Cream. Still, we are sure they could get it for you. And that one was being offered for only about $17.00, if my math is correct.

Hopefully, one of our beautiful British readers will chime in here for their opinions.

Never a dull moment in the high stakes of the beauty business. As model Heidi Klum likes to say:

"One day you are in, and one day, you are out!" Or something like that.


Anonymous said...

No wonder my sister couldn't find the Nivea Visage. I can't believe they just drop a skin care line without a good explanation. There is so much competition for beauty skin care, maybe that's the problem.,too many to choose from.

Melody said...

I just found out after I ran out of my favorite day cream - Nivea anti age wrinke cream that it has been discontinued in the US. This is what the Nivea reply was to my email. I am very fraustrated since I have tried other day creams and they burn my eyes. However, I did find the Nivea regular moisturizer on store shelves. This is for your body and not face. I tried this on my face and works but prefer the Nivea anti age day cream. Very fraustrated. I might try your suggestion and buy from the Brits. Thank you.
Melody USA

Anonymous said...

I am very sorry to hear about the Nivea Visage Anti Wrinkle & Firming Creme SPF4 has been dropped from the US. I have been using it for many years and very happy with the results. I also am trying others but unhappy with the eye burning.
Barbara AuGres, Michigan

Anonymous said...

I had used Nivea Visage anti-wrinkle and firming cream for years and was extremely disappointed when it was discontinued. After trying a few different products I've found that the Nivea for men Sensitive lotion with SPF 4 works pretty much the same for me.

JODI said...

I have been verry disappointed that the Nivea Visage Anti-Wrinkle Q10 plus night cream was discontinued in the USA. I have used it for quite a number of years and have gotten many compliments on my skin and lack of wrinkles. I am 58 years of age. I recently ordered 3 small jars on e-bay and hope I can get some more when I have used them up. I just read some great reviews for Eucerin Q10 anti-wrinkle that I might try.
Disappointed customer

Anonymous said...

Why can I not get Nivea products in Tel Aviv. B ut a friend told me all the malls in Gaza. Have the full line. But Jews are not allowed to go to Gaza. The PA will arrest us.